Invisibleautomation.Five-starhospitality.
AI that answers guests on WhatsApp while you sleep, protects your reputation, and claws back the commissions you're paying OTAs today.
What we do
Four practical pillars to sell more and work less.
24/7 Virtual Concierge
Answers on WhatsApp at any hour, in any language, in your brand's voice - even at 3AM, even with reception closed.
- WhatsApp replies in seconds, any hour of the night
- Native multilingual - PT, EN, ES, FR, no translator needed
- Escalates to you only the cases that need a human call
Direct Bookings & Local SEO
Fast, optimized websites built to capture direct bookings, without relying on Airbnb or Booking fees.
- Your own website for direct bookings
- Local SEO to rank above Booking on Google
- Every direct booking saves up to 18% in OTA commission
AI Reputation & Reviews
Automatic monitoring and response to reviews, protecting and elevating your property's reputation.
“Flawless stay, check-in took two minutes, and the team answered every question within minutes.”
- Continuous review monitoring
- Every review answered within 2 hours, 24/7
- A reputation that sustains higher nightly rates
Frictionless Operations
Automated check-in and check-out, integrated with your systems, with no manual effort.
- Automated check-in / check-out
- Synced with your PMS - Cloudbeds, Guesty, Hostaway
- Guest data handled in line with GDPR
Syncs with what you already run.
No system migration, no retraining your team - the AI plugs into your PMS, payments and booking channels.
A solution for every stage of the stay.
Before the Stay
The guest is searching, comparing, deciding. This is where direct bookings are won - or lost.
- Your own website, outside Airbnb and Booking
- Local SEO to show up in the right searches
- Higher occupancy, lower commissions
How much are you losing to commissions?
Adjust the numbers to your property and see, in real time, the impact of trading commissions for direct bookings.
Illustrative estimate based on a conservative benchmark of €180/night ADR, an 18% average OTA commission fee, and shifting 40% of bookings to your direct channel.
A young startup, focused on practical results.
A small team, no corporate layers, applying AI to the three real problems in Portuguese hospitality: OTA commissions eating your margin, after-hours guest support, and reputation that needs managing.
Practical
No endless reports. Solutions that get implemented and felt in the business.
Agile
Small startup, fast decisions. Speak directly with whoever does the work.
Tech-driven
AI applied to real problems - bookings, reviews and guest support - not tech for tech's sake.
A different way to sell your property.
Three steps, no complications.
From first contact to autopilot growth - no learning curve for you.
Audit
We analyze your property, channels and operations to find exactly where you're losing bookings and time.
Custom Integration
We set up the AI Concierge, your direct-booking website and the automations around your PMS.
Autopilot Growth
From here, the system runs itself - replies, bookings and reviews, every single day.
Before we talk, this might help.
It depends on the service. A new website is usually ready in 1 to 2 weeks. AI automations start saving you time from the first day they go live.
Let's talk
Tell us, in a few lines, about your property's challenge. We respond personally within 48 business hours.